At PeptideBioclinic.com, we value transparency and efficiency in how your orders are processed, shipped, and handled.
By placing an order, you agree to the shipping and return terms outlined below.

Processing & Delivery Timelines

  • All orders are processed only after payment is received, not when the order is placed.
  • Standard processing time: 2–4 business days (excluding weekends and public holidays).
  • Domestic (USA) deliveries typically take 3–7 business days after dispatch.
  • International deliveries usually take 10–15 business days, depending on customs clearance and courier delays.

Once your order ships, you will receive a tracking number via email.
Tracking updates can be checked at USPS.com.
Please allow 24 hours for tracking details to appear.

Shipping Policies

  • We do not ship on weekends or USPS holidays.
  • Shipping delays may occur due to weather conditions, customs processing, courier issues, or seasonal volume.
  • For orders valued at $150 or more, a signature is required upon delivery (domestic shipments only).
    If you wish to waive this requirement, please contact us immediately via email or chat.
  • Peptide Bioclinic is not responsible for lost or stolen packages once marked as “Delivered” by USPS or any courier service.

Domestic Shipping (USA)

  • Standard delivery: 1–7 business days after dispatch.
  • Tracking details will be emailed once your order ships.
    (Tip: Check your spam or junk folder if you don’t see tracking updates.)

International Shipping

  • Customers are responsible for understanding their country’s import laws and restrictions before placing an order.
  • Peptide Bioclinic is not liable for customs seizures, import delays, or legal issues arising from the importation of our products.
  • No refunds or reshipments will be issued for packages seized or rejected by customs.
  • Certain destinations or products may have specific shipping restrictions, which will be noted on individual product pages.

Reshipment Policy

If a domestic package is returned due to an incorrect address or undeliverable status, customers may request one of the following:

  • Reshipment (with payment of new shipping costs), or
  • Store credit (minus shipping and handling fees).

For international shipments, no reshipments or refunds are available once the package has been handed to the courier.

If a package is marked as Delivered but not received:

  • Check with neighbors, your local post office, or building management.
  • Couriers often log GPS coordinates for delivery verification.

For any shipping-related questions or concerns, please contact our support team at
📧 info@peptidebioclinic.com